Island BMW Motorcycles Policies Internet Department Return and Exchange Policy
Within 30 days of the product shipment, you may return or exchange:
- Any item purchased from Island BMW Motorcycles Policies in its original condition including all product tags,
instructions, hardware, accessories, and packaging.
- Any item that is defective in manufacture or workmanship for warranty replacement/repair.
- You may not return any of the following items for any reason other than defects in manufacturing or workmanship:
- Any electrical or electrical related components.
- Any primed or painted parts or other bodywork components.
- Any installed items.
- Any item not in its original packaging or in an otherwise unsaleable condition.
- Worn clothing items
- Sale items/closeouts/obsolete items.
Island BMW Motorcycles Policies will issue a refund/exchange for any item you return that meets these conditions.
All non-warranty returns will be subject to a 20% of retail price restocking fee. No Exceptions.
We will not issue any in store credits to avoid the restocking fee. No Exceptions.
Items returned that do not meet the above guidelines will be returned to the customer at their expense.
Items returned after the 30 day period without prior approval will be returned to the customer at their expense.
Please note that return/exchange processing time may become extended during peak season. Once a return or exchange is recieved here it is usually processed in 3-5 business days. Credits to credit cards are made when the return is processed
but may take up to an additional 28 days to appear on your card.